Social Media Monitoring #MSM12
#MSM12 Join the conversation Social media monitoring is now an essential activity for any large organization. Capturing real-time insights into what people are saying about your company, products,...
View ArticleMonitoring for SOcial Customer Service
#SoCustServ Tuesday 22nd January 8am – 9am PST Consumers are increasingly turning to social media as a convenient way to raise customer service issues. Some companies are beginning to realise the...
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